In slower economic times, the frequent knee-jerk reaction is to discount your prices. In this article, Peter discusses his thoughts on being successful in challenging times without resorting to cutting your already lean prices. Here is what he has to say:
These are tough times, no doubt about it. They were tough for the lodging industry [...]
Happy Guests Mean Happy Holidays: Tips in Guest Comfort
The holidays are coming and your challenge is to create a comfortable home away from home for your guests. Even though (or…
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In the latest issue of Marketing Review from the Hospitality Sales and Marketing Association International (HSMAI) there’s a great article by Marvin J. Cetron about the “Top 10 Travel Innovations of the Next 10 Years.” Arthur Frommer’s Budget Travel asked readers to pick their favorite travel innovations of the past decade while also peering into [...]
Hot off the press – or more accurately, just in my email in-box – is the announcement that Webervations has been purchased by ELG Hospitality, which also owns BedandBreakfast.com and RezOvation. Despite lengthy messages on the PAII Forum from the buyer, Eric Goldreyer, and the seller, David Swain, innkeepers’ concerns and doubts are plenty. Many [...]
Nearly 300 innkeepers submitted their stories of hardship, grievance and praise for TripAdvisor when I asked the industry to share thoughts and opinions of how this site impacts the businesses and lives of innkeepers. Innkeepers spoke up and continue to send me emails almost daily on the subject. There is no doubt of the need [...]
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